Effective Date: October 2, 2026

This policy explains how Mindful Behavioral Health, PLLC (“we,” “us”) handles information collected through mindfulbehavioralhealthtx.com. Health information you share with us as a patient is protected under our Notice of Privacy Practices, which is available on this website.

Information we collect

• Information you give us. If you call, email, or request an appointment, we collect what you provide, such as your name, phone number, email address, and the reason for your visit.

• Appointment scheduling. Our online scheduling tool is provided by CharmHealth, our secure electronic health record system. Information you enter there is handled by CharmHealth under a HIPAA Business Associate Agreement with our practice.

• Basic website data. Like most websites, our web host may automatically record technical information such as your browser type, device, and pages visited, to keep the site working and secure. We do not use this information to identify you.

Cookies and tracking

We use only the cookies needed for the website to function. We do not use advertising cookies, tracking pixels, or third-party analytics that share your information with advertisers or social media companies.

Email and messages

Regular email is not a secure way to send health information. Please do not send details about your symptoms, medications, or other medical information by email. Once you are a patient, use the secure patient portal or call our office.

How we use and share information

We use the information you provide only to respond to you, schedule your care, and run our practice. We do not sell, rent, or trade your personal information. We share it only with service providers who help us run the practice and are required to protect it, or when required by law.

Links to other websites

Our website may link to other websites, such as maps or crisis resources. We are not responsible for the privacy practices of those websites.

Children

This website is not intended for children under 13, and we do not knowingly collect information from them online.

Changes and contact

We may update this policy from time to time, and the effective date above will change when we do. Questions can be sent to mindfulbehavioralhealth@tuta.com or (830) 307-5680.